WHY STEVE

Business experience. Technical judgement.

I help business owners and leadership teams understand where AI could be useful and how to put it into practice. My advice draws on more than 30 years as an engineer, CTO, Technical Director, CEO, and business founder.

I work hands-on with AI assistants and agents in my own projects, including server and network management and creative collaboration. My client work includes an AI-assisted mine-planning prototype, accepted as a starting point and pending validation against real-world site data.

That combination matters when a business is considering AI: understanding what the technology can do is part of the job. The rest is working out whether it helps, what it takes to introduce it, and how people will use and check it.

In 2013 I started an e-commerce business called SJW Gems that let me combine my love for technology with my interest in gemstones, built to give me the freedom to travel and work from anywhere. I also serve as a council member for GLG (Gerson Lehrman Group), providing strategic insights and consulting in telecommunications, Internet, and technology to organizations worldwide.

Beyond work, I've volunteered as an SME mentor, served as Treasurer for Friends of the Western Ground Parrot, and earned a Graduate Gemologist certification from the Gemological Institute of America. I also make music with AI collaborators — another way of exploring what these tools can do.

See how we can work together.

Steve Waddington
Perth, Western Australia CTO · CEO · Director · Founder GIA Graduate Gemologist GLG Council Member

A history of firsts

Innovation isn't a buzzword when you can date-stamp it. A selection of things I built before they had names.

1990 First Distributed LAN (later called collapsed backbone) using Lattisnet/Synoptics — Davey Mckey Pacific
1992 High speed LAN for Dept. of Nuclear Medicine, Monash Medical & Sir Charles Gardiner Hospitals — Health
1994 Largest geographic coverage ISP in Australia — TPG Internet
1995 Ubiquitous, affordable Internet at $1/hour Australia-wide — TPG Internet
1996 2Mbps CBD very low cost WAN solution — TPG
1997 2nd largest ISP in Australia — One.Net / One.Tel
1997 Commercial grade VoIP and telco "bypass" — One.Tel
1998 First 1Gbps backbone / 100Mbps-to-desktop multimedia campus network in Australia — One.Tel
1999 2nd largest wholesale IP backbone provider, hybrid satellite/terrestrial — Paradox Digital
2001 Intrinsically safe service station forecourt multimedia solution — Cap Gemini Ernst & Young
2002 First commercial MPLS WAN/MAN in Australia — Swiftel
2003 Remote storage (now called Cloud) solutions — Swiftel
2004 Lowest cost producer ISP — Exetel
2005 Bandwidth management automation integrating SQL/Cisco IOS — Exetel
2006 Regional 4G distance 20km+ extension — Exetel
2007 Integrated "one office" international office solutions — Exetel
2008 Staff training / career progression / goal setting system — Exetel
2009 Customer service AI initiative — Exetel
2010 Datacentre cost reduction "ambient cooling" design — Exetel
2011 Internship and scholarship initiative in Sri Lanka — Exetel
2013 Fully integrated, mostly automated international business model — SJW Gems
2015 Automated site-wide price updates for corundum — SJW Gems
2017 Colour and grading system for gold sheen sapphire — SJW Gems

START WITH YOUR BUSINESS

Where could AI help you?

Tell me what you're working on, what's taking too much time, or what you'd like to understand. We can discuss a useful next step.